Frequently Asked Questions & Answers
Q: I'm new to your salon, what should I expect?
A: Welcome! We are always happy to see new faces. It is our goal to create a positive and serene environment where any person who walks through our door can feel relaxed, beautiful, and ready to take on the day. Please note: We are located in The Shoppes at Limerick Village, Pennsylvania. We accept all major credit cards including American Express and Apple Pay. Extensive services that require two or more hours of blocked time (including, but not limited to Keratin treatments, color corrections and full eyelash extension sets) will require a 50% non-refundable deposit in order to hold your appointment. We ask that you kindly provide at least 48 hours notice before cancellation. You will receive a text and/or an e-mail (per your preference) to confirm your appointment two days prior to your scheduled services. If we do not receive a confirmation response, your appointment may be subject to cancellation.
Q: Can I leave a tip for my stylist on my card?
A: Unfortunately, no. If you do kindly choose to leave gratuity for your stylist and/or technician, we can not add the gratuity to a credit or debit card upon checkout. However, most stylists do accept Venmo, while cash or check is always appreciated as well.
Q: How can I book my appointment(s) online?
A: Click here to book online, and please note: If this is your first time scheduling hair services at Salon Evolve and via our online booking site, please add a brief, but detailed description of your hair in the "Notes" section of your appointment (i.e., length, thickness, color). Kindly advise that not all online bookings are final. A team member may be in touch with suggestions for other availability based on a variety of factors, especially in regards to combination services such as a root retouch and highlights / balayage, etc. Please be as detailed as possible in your notes for what you're looking to achieve so that we may allot the proper amount of time to deliver the best results!
Q: I'm not seeing an option for the service(s) I would like on the Online Booking site.
A: Short answer, the services you are requesting simply are not available at the time you're looking for or your stylist is already committed. IMPORTANT! When scheduling a color or highlight service, please be aware that you must also schedule a haircut or blowdry service, if you wish to do so. Color services do not come standard with a blowdry or haircut and must be scheduled as an additional service. If the only service booked is for color service, we will assume that you will be leaving with hair towel-dried. If you have any concerns at all, please call us at (610) 489-5525 to confirm or search for other availability.
Q: I'm not sure what I want to do with my hair, what should I schedule for?
A: A consultation! Please know that our staff is unable to give an exact price quote without a proper consultation with the stylist and/or technician who will be servicing you. An in-person consultation is the best and most accurate option, so that the stylist will be able to see and feel your hair, giving you the best personalized experience. A non-refundable $25 deposit is required for consultations and will be applied to your services on the day of your anticipated appointment. We may also reach out to you to send pictures to our e-mail in reference to what your hair is like currently as well as any "inspirational" pictures that will give us direction towards the final and desired results.
Q: What if I don't like my hair after I leave?
A: Of course we, at Salon Evolve, are always striving for excellence. We are also aware that we are human beings! Human error and lack of disclosure in regards to the client's hair history (factors that may affect how color penetrates the hair) amongst many other variables, should not be ruled out. Please note that we are a No-Refund Salon, and take pride in offering a two-week period after any service to correct or refine your results to better achieve your desired outcome, within reason. This being said, our professional stylists are well-versed in communicating to a client what is and what is not possible (in regards to the health of the client's hair). This is especially common in hair lightening services. Please read our blog about what to expect when changing your hair color, and always feel free to e-mail or call us directly at (610) 489-5525 so that we can keep you happy and looking even better!