Q:  I'm new to your salon, what should I expect?

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A:  Welcome! We are always happy to see new faces. It is our goal to create a positive and serene environment where any person who walks through our door can feel relaxed, beautiful, and ready to take on the day. Please note: We are located in The Shoppes at Limerick Village, Pennsylvania.  We accept all major credit cards including American Express and Apple Pay. Extensive services that require two or more hours of blocked time (including, but not limited to Keratin treatments, color corrections and full eyelash extension sets) will require a 50% non-refundable deposit in order to hold your appointment. We ask that you kindly provide at least 48 hours notice before cancellation. You will receive a text and/or an e-mail (per your preference) to confirm your appointment two days prior to your scheduled services. If we do not receive a confirmation response, your appointment may be subject to cancellation.​​

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Q:  What makes Salon Evolve different?

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A:  Salon Evolve combines luxury salon services, scalp wellness, hair enhancement solutions, personalized consultations, and ongoing education. Our goal is to help guests achieve beautiful hair while supporting long-term hair and scalp health.

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Q:  What are the signs of healthy hair?

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A:  Healthy hair often appears shiny, manageable, resilient, and less prone to excessive breakage. Healthy hair also begins with a healthy scalp.

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Q:  Can I leave a tip for my stylist on my card?

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A:  Unfortunately, no. If you do kindly choose to leave gratuity for your stylist and/or technician, we can not add the gratuity to a credit or debit card upon checkout. However, most stylists do accept Venmo, while cash or check is always appreciated as well.

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Q:   How can I book my appointment(s) online?

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A:  Click here to book online, and please note: If this is your first time scheduling hair services at Salon Evolve and via our online booking site, please add a brief, but detailed description of your hair in the "Notes" section of your appointment (i.e., length, thickness, color). Kindly understand that not all online bookings are final. A team member may be in touch with suggestions for other availability based on a variety of factors, especially in regards to combination services such as a root retouch and highlights / balayage, etc. Please be as detailed as possible in your notes for what you're looking to achieve so that we may allot the proper amount of time to deliver the best results!

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Q:  I don't see an option for the service(s) I would like on the Online Booking site.

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A:  Unfortunately, the services you are requesting simply are not available at the time you're looking for or your stylist is already committed.

IMPORTANT! When scheduling a color or highlight service, please be aware that these services do not come standard with a blow dry or haircut and must be scheduled as an additional service. If the only service booked is for color service, we will assume that you will be leaving with hair towel-dried. If you have any concerns at all, please call us at (610) 489-5525 to confirm or search for other availability.

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Q:  I'm not sure what I want to do with my hair, what should I schedule for?

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A:  A consultation! Please know that our staff is unable to give an exact price quote without a proper consultation with the stylist and/or technician who will be servicing you. An in-person consultation is the best and most accurate option, so that the stylist will be able to see and feel your hair, giving you the best personalized experience.  A non-refundable $50 deposit is required for consultations and will be applied to your services on the day of your anticipated appointment. We may also reach out to you to send pictures to our e-mail in reference to what your hair is like currently as well as any "inspirational" pictures that will give us direction towards the final and desired results. ​

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Q:  What if my service doesn't meet my expectations?

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A:  At Salon Evolve, your satisfaction is important to us. We believe great communication begins with a thorough consultation, and we work hard to ensure we understand your goals before your service begins.

 

If you feel your results do not align with the agreed-upon consultation, we encourage you to contact us within 7 days of your appointment. Our team will gladly review your concerns and, when appropriate, schedule an adjustment appointment.

 

Our goal is not perfection—we're human. Our goal is to ensure every guest feels heard, valued, and cared for while building long-term relationships based on trust and communication.

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Q:  How do I choose the right stylist?

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A:  Our team includes professionals with different specialties, experience levels, and strengths. If you're unsure who to book with, our Guest Experience Team will help match you with the stylist who is the best fit for your hair goals, schedule, and budget.

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Q:  Do you offer gift cards?

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A:  Yes. Gift cards are available for salon services, Head Spa experiences, Hydrafacials, haircare products, and special occasions.